We strive every day to offer patients the finest service and highest quality to ensure that meals are a peaceful, relaxing and enjoyable time for them, as well as being healthy so that they have a positive impact on their speedier recovery.
Patient care means focussing on these quality factors:
Our ongoing commitment to service excellence enables us to deliver the highest quality and care in all the details that contribute to the comfort and convenience of our customers. We offer a wide range of options for running cafeterias and canteens for hospital staff and visitors alike.
A wide range of products: coffee, juice, breakfasts, baguettes, mixed platters, daily set meal, dishes to share, drinks, etc. Quality products from approved suppliers and leading brands. Choice of healthy, tasty and balanced daily set meals made from highest quality raw materials.
We have ISO 9001, 22000, 14001 and OHSAS 18001 Quality Certificates. Our quality assurance is based on three cornerstones.
Furthermore, at Mediterránea we are aware of our environmental stewardship responsibilities so we have ISO 14001 environmental certification in many of our facilities (in some cases we also earn it on our customers’ premises), which means we can guarantee best environmental practice in serving our customers.
Their work is based on the wellbeing and health of patients:
Compliance with our quality standards means we have to monitor all stages in the production of dishes and service delivery, including the purchase of raw materials from approved suppliers.
We choose suppliers of leading brands to ensure the quality of raw materials and to address the diversity of tastes and preferences of our customers.